FAQs
General Information
You can easily place an order directly through our website by browsing our packaging products, selecting the required quantities, and completing the checkout process. For custom packaging orders or help placing your order, feel free to contact our sales team for personalized assistance.
Yes, we are committed to sustainability. We offer eco-friendly packaging options made from recyclable, biodegradable, and compostable materials.
Customer Support
Yes, once your order has been shipped, you will receive a tracking number via email so you can monitor its progress.
Yes, we offer samples exclusively for trade customers so you can evaluate the quality and design before placing a larger order. Contact our sales team to request a sample.
Order and Payment
We offer comprehensive branding and printing services, including logo placement, colour matching, and high-quality printing. For all branding and printing inquiries, please contact [email protected].
You can download the invoice by going to your recent orders on your account or get in touch with us to get one sent via email.
VAT will be applied and automatically calculated at checkout.
Shipping and Delivery
Yes, our in-house design team can assist with creating custom designs for your packaging. Whether you need help with the layout, graphics, or choosing the right materials, we are here to help.
Standard shipping will take between 1-3 working days to arrive. Expedited shipping options are available at an additional cost.